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Answers to frequently asked questions

My Leenders wood stove is damaged, is there a technician who can fix it?

Yes, if your Leenders stove is broken, a technician can usually repair the damage. Always contact your dealer first. Here are the steps to consider for getting your stove repaired:

Assess the Damage Yourself

A stove is a frequently used appliance, exposed to high temperatures and hard objects like wood and metal pokers. Scratches or cracks are often unavoidable and make every stove unique. If there are other issues, inspect them and ask your dealer about possible causes.

Check the Warranty

Review or discuss the warranty conditions with your dealer to see if the repair is covered. If so, coordinate with your dealer for further steps.

If the warranty has expired or the repair isn’t covered, still contact your dealer. They will advise on the next steps, possible replacement parts, or scheduling a professional technician.

Planning and Costs

Discuss the repair needs, scheduling, and expected costs with the technician before proceeding. Ensure you understand what needs to be repaired and which parts may be required.

Repair and Maintenance

After the repair, the technician can provide maintenance tips to extend the lifespan and performance of your stove.

Always hire certified and experienced technicians, as improper repairs can cause damage and safety hazards. Contact your dealer first to ensure your Leenders stove is correctly repaired and remains safe and efficient.