If you’ve noticed an error on the invoice for your Leenders stove, it’s important to act promptly and accurately to resolve the issue. Here’s what to do:
Carefully review the invoice to identify the nature of the error. It could be a pricing mistake, incorrect shipping costs, or other details related to your order.
Once you’ve identified the issue, contact the dealer or company where you purchased your Leenders stove immediately. You can do this via email, phone, or their customer service team.
Clearly describe the mistake you’ve found and provide all relevant details, such as your order number, invoice number, and the specifics of the error.
Ask the seller to correct the error on the invoice. If it’s a simple typo, it can usually be resolved quickly. For more complex issues, it might take a bit more time to implement the necessary changes.
Once the seller has acknowledged and corrected the error, you should receive a revised invoice reflecting the accurate information.
If the error affected the amount due, ensure you pay the corrected invoice. Follow the payment instructions provided on the updated invoice.
Addressing invoice issues promptly helps avoid unnecessary delays or misunderstandings. Our dealers aim to keep customers happy and will work with you to resolve any mistakes. If you’re looking to make changes to your order instead, be sure to check the steps involved, as these adjustments might also impact your invoice.